Career pathways: Learning Support Assistant

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My name is Joanna Russell. I have two jobs in arts and heritage. I am a learning support assistant and an administration assistant.
Q. What does your job involve?
I work with the learning and interpretation team. I generally liaise with some teachers. I help produce educational resources, and assist on workshops, events and activities.
Q. And your other role?
The administration job? It’s basically admin for the whole of the department of arts and heritage. That could be from doing admin for archives, local collections, to the art galleries to the museums. I am basically front of house on the telephones, public enquiries, paying invoices, writing letters, anything with an administration role.
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