Career pathways: Operations Officer

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My name’s Rob Pope, I’m the operations officer for Southampton Arts and Heritage so that’s including the art gallery and the museums, currently.
Q. What does that involve?
It’s the fundamentals of running the service from a front of house perspective. So it’s managing staff, it’s managing the entry and exit of the building, if there’s any entry fees, running tills, staff management of rotas, the security of the gallery itself, the alarms, and the security of the pieces inside, as well as having any customer relations from a day to day perspective, and obviously linking in with other members of staff that make up the arts and heritage team.
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