Career pathways: Visitor Services Manager

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Q. Who are you and what do you do?
My name is Mark Tosdavin, I am the Visitor Services Manager in the museum, which is a fairly diverse role, really. I’m responsible for managing the business support team, the front of house team, and the marketing and audience development team. ┬áMy role extends across the opening of the buildings, dealing with the building infrastructure, health and safety issues, and the marketing and promotion of the museum as well.┬
Q. How can young people get involved?
I would go as far to say that when I first started a career, there were probably fewer opportunities to get in than there are now, and really the only course to get into a museum was to get a degree, to be able to get into a museum. I think that’s changing.
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